Customer Feedback Agreement

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All messages you give us must service@customersure.com CustomerSure Limited. We can inform you either at the email address or at the postal address, which you tell us when ordering or any of the types mentioned in paragraph 13. The message is considered to be received and sent correctly if it is published on our site, 24 hours after sending an email or three days after the date of publication of a letter. For proof of the meaning of a notification, it is sufficient, in the case of a letter, to prove that such a letter was correctly addressed, stamped and put in the mail and that in the case of an e-mail, such a letter was sent to the email address indicated by the recipient. The easiest way to deal with the issue of feedback possession is to insert a “feedback clause” into an agreement that the client enters into. This clause should be included in online terms, an end-user license agreement, a beta test participation agreement, an evaluation agreement, a cooperation agreement or a similar agreement under which feedback may be requested or received. Widely formulated licensing fees may grant you equivalent user rights as property. A broad licensing would involve a non-exclusive, permanent, irrevocable, global and free license for the use of comments or modifications proposed by the customer. The customer`s opinion may be considered intellectual property or a trade secret or not. If it does not own, then you can do whatever you want with it, but if it owns, then you need human or business rights that provide this feedback. The last thing you want is to incorporate into your product or service a proposal or improvement from a customer, and then be at the end of a customer`s right to pay the revenues resulting from the use of that proposal or improvement. 26. General provisions.

Any notification under this agreement must be made in writing. We can inform you by email or on your account. Our messages will be considered given to you on the first business day after sending. You can contact us by mail at Datylon bvba, Schapenstraat 26/0302, 2140 Antwerpen, Belgium. Your communications to us are considered at the front desk. Neither party is liable to the other party for any delay or non-compliance with an obligation of this agreement (except in the case of non-payment of royalties) where the delay or failure is due to unforeseen events that are not subject to the proper control of that party, such as strikes, blocking, obtaining, terrorist acts, riots, natural disasters, failures or reduction of telecommunications or data networks or services, or the denial of a license by a government authority. You cannot terminate this agreement without our prior written consent. We will not unduly refuse our agreement if the assignee agrees to be bound by the terms of this agreement. We may cede (in whole or in part) our rights and obligations under this agreement without your consent. Products are commercial computer software.

This agreement is the full agreement between you and Datylon regarding products and replaces all prior or simultaneous or oral communications, proposals and assurances regarding products or any other subject covered by this Agreement.

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